Warehouse Manager Job at Jumia Nigeria

Jumia Nigeria – We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey in the position below:Warehouse Manager Job at Jumia Nigeria

Job Title: Warehouse Manager

Job Type: Full Time
Department: Operations

Main Responsibilities

  • You will be responsible for the performance of warehouse operations serving both internal and external customer groups.
  • Drive efficiencies through continuous improvement across all areas, including inventory control and accuracy.
  • Ensure timely fulfillment of orders to final destination, including appropriate compliance with all relevant regulations.

In particular, you will:

  • Manage the warehouse operations for Bulky goods
  • Setup and continuously improve warehouse operations processes
  • Manage several teams, including Inbound, Inventory, Outbound, Aftersales and create, monitor, and improve their KPIs
  • Maintain quantitative frameworks, including:
    • Dashboards to monitor performance and identify bottleneck areas of operational processes
    • Order monitoring of end-to-end warehouse processes and improvement of operational efficiency
    • Queue monitoring to identify anomalies and improve customer satisfaction
  • Maintain daily routines, including:
    • Ensuring the timely scan at all the legs and updating in systems for movement as transferable unit.
    • Oversee reporting on Incidents/Change/Problem tickets and SLA status
  • Develop, implement, monitor, track and improve key performance metrics across the functional departments within the warehouse.
  • Drive best practices for inventory management, reporting, and handling.
  • Responsible to ensure appropriate control mechanisms are in place and achieve exceptional levels of inventory accuracy, material availability, and service goals.
  • Develop and manage staff to continuously improve skills and team performance.

Requirements and Qualifications

  • Bachelor’s Degree in Logistics, Supply Chain Management, Business Administration, or related field is preferred
  • 7+ years of experience in logistics, distribution, operations management, or supply chain; hands-on experience in supervision or management of a warehouse facility in an e-Commerce distribution, repacking or production environment
  • Strong knowledge of warehousing Key Performance Indicators (KPIs)
  • Proven experience in material handling and critical thinking to detect on-time any unsafe maneuvers i.e. large items, heavy materials and fragile material, etc.
  • Strong leadership and interpersonal communication skills, with the ability to manage and develop a team.
  • Work experience must also include 2+ years leading operational teams or acting in a managerial position.
  • Proven ability to implement process improvement initiatives

We Offer

  • A unique experience in an entrepreneurial, yet structured environment
  • The opportunity to become part of a highly professional and dynamic team working around the world
  • An unparalleled personal and professional growth given the challenges that we propose you to take

How to Apply

Interested and qualified candidates should:
Click here to apply

Application Deadline Date
Not stated

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